Excellent customer service is at the heart of everything we do and, as part of the wider Imago Venues family, our shared vision is to be the preferred choice through consistent customer service excellence. We believe in being more than just facilitators of a product - we strive to create inspiring and outstanding experiences for our guests. Whatever the reason for your stay, you'll receive much more than just a bed for the night!
Unlike other hotels, we are part of a wider venue group and so benefit from shared resources with our sister venues - Burleigh Court, Holywell Park and Loughborough Campus. We play our part in much bigger events that come to us for their delegate accommodation, but then use our other facilities for conferencing, training and large sports camps etc. As part of the same team, you can guarantee the same exceptional experience across every part of your event, giving a consistent service experience that you wouldn't get from booking accommodation externally.
We are also proud to be part of Loughborough University. As part of Imago Venues, all our profits are gift aided back to the University and go towards funding academic excellence on campus. We're thrilled to accommodate family and friends of students and to share a small part of their celebrations at graduation time; we're proud to have high profile guests from all over the world visiting the University; we value being part of a UK top 10 university.